Shipping


Dear our valued customers,

Due to the pandemic situation, unfortunately the only shipping available right now by Post Indonesia is EMS. (by airplane)

We regret to inform you that due to unavoidable circumstances, there will be a change of shipping fee effective immediately. As we've only calculated an approximated price for the shipping listed on our website, additional shipping fee might be asked after check out.

*If you would like to contact us for further information about your shipping please email us from BambooKu contact.

We thank you for understanding and we hope that we can still bring you satisfactions from our products.

Kind regards, BambooKu Family

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Please note international shipping will take 10 to 14 days

If you would like a cheaper delivery, we also offer "Sea mail" (minimum 10kg~) which will take 30 to 75 days. Please let us know. We will email you the cost of your preferred shipment method.

※If the shipping fee is over charged due to automatic calculation system, we will refund you through Paypal. 

Your order will only be dispatched once the payment is verified, this usually take 2-5 days depending on our working day and Indonesian calendar.

We do not take responsibility for incorrect delivery information. To ensure that your package is properly delivered and you receive the shipment within the time frame, please make sure your address is fully entered and correct along with your contactable phone number.